About the role
Are you looking for a new opportunity to bring positive change, to lead and develop a team to transform service delivery?
Do you have strong management and communication skills?
Do you have experience of building internal and external relationships and managing stakeholders in challenging situations?
The Coroner’s service provides a comprehensive support service to meet a range of statutory responsibilities in relation to inquiry into deaths which fall within the scope of referral to HM Coroner.
The Service Manager is responsible for the management and delivery of the service in order to achieve key objectives, implement change, and ensure maximum value in the use of public funds.
In this role you will lead the delivery of an improvement programme enhancing performance, ensuring high standards of customer service, professional best practice and legislative compliance. The programme delivers the recommendations of a recent LGA peer challenge process and, together with the Senior Coroner, we are committed to ensuring that it drives service excellence.
You will work closely with a diverse group of stakeholders including bereaved families, emergency services, the Ministry of Justice, GPs, Funeral Directors, Mortuaries and other external bodies that will put your high level communication and interpersonal skills to full use. You will sometimes be operating in very difficult and challenging circumstances therefore you will apply a sensitive and discreet approach to your work, using well-reasoned judgement to make decisions. The service forms part of the Councils Community Protection Group (including Fire and Rescue, Trading Standards, and Emergency Management).
To be shortlisted for interview for this position your CV will clearly evidence:
- Substantial knowledge and experience of Coroner’s service delivery with proven management experience.
- Proven track record of engaging stakeholders in the transformation and improvement of public services
- Good understanding of financial management, including budgeting, forecasting, monitoring expenditure and identifying appropriate interventions when required.
- Excellent communication, interpersonal and analytical skills
For an informal discussion contact Steve Ruddy on 07968834638 or by e-mail at email@example.com. We look forward to receiving your application.
The job advert closes at 23:59 on Sunday 19th July.
Interview date to be confirmed.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
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