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Team Manager: Client Affairs

  • Employer: East Sussex County Council
  • Reference: orbis/TP/3166/8925
  • Published: Mon 15/06/2020, 0:00 AM
  • Closing on: Sun 12/07/2020, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: £38,650 - £42,236 per annum
  • DBS Check: No
  • Location: BN21 3UU

Job introduction

Hours of work: 37 hours per week.
Working pattern: Full-time.
Permanent position.

Closing date: Sunday 12 July 2020.
Interview date: TBC

For an informal discussion, please contact:

Zena Boniface, Operations Manager: 07876 878400

About the role

Team Manager

Adult Social Care Financial Services – Client Affairs Team

  • Do you have outstanding leadership and communication skills?
  • Do you have experience in developing and delivering high quality services to vulnerable people?
  • Do you enjoy finding solutions to problems through collaborative working?
  • Do you have excellent financial skills blended with an empathetic and supportive approach to managing people?

If you can answer yes to the above, you could be our new Team Manager.

We are seeking a highly motivated, organised and driven professional, preferably with experience within a Health and Social Care setting, to lead the Client Affairs Team, which comprises our Appointee & Deputyship and Protection of Property services.

You will be joining a team of super people who will look to you to lead them to deliver proactive continuous service improvements to our vulnerable clients and associated stakeholders.  You will be involved in strategic planning for the service, therefore we’d like you to have knowledge of the Care Act 2014 and preferably a background in Finance or Operations.

It’s important you have excellent communication, negotiation and decision making skills with a ‘can do’ attitude in order to lead and manage your team to achieve targets. 

You will be line managing team leaders to ensure the service delivers its performance indicators, liaising with external partners, implementing procedures and processes and actively seeking effective solutions to improve the service, whilst ensuring all safeguarding and other legal requirements are met.  You will be providing day to day direction and guidance, ensuring that client needs and aspirations are at the centre of all we do.

You will be representing the service at internal and external meetings, so it’s important you have strong negotiation and partnership working skills.

The services are fast paced and developing with high standards and aspirations to deliver gold standard support to our customers.  We are very busy and responsive, supporting people who are particularly vulnerable due to their care and support needs.  You will be joining a small and supportive team who are passionate about the services they deliver. 

You will receive all the training and support you need to develop your leadership and management skills and be part of a team that makes a large difference to the lives of Adult Social Care clients.

If this sounds like the challenge you have been waiting for, then we would love to hear from you. 

For an informal discussion about this opportunity, please contact Zena Boniface, Operations Manager on Tel: 07876 878400.

East Sussex County Council is proud to offer an excellent benefits package to all our employees. This includes:

  • Competitive & Incremental salary
  • Access to the Local Government Pension Scheme (LGPS)
  • Childcare Vouchers
  • Generous annual leave entitlement
  • Staff discounts in gyms, travel agents, car sales, restaurants and days out
  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development opportunities.

Additional information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to http://www.gov.uk/disclosure-barring-service-check. Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.

From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

Company information

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.


Apply Now

  • Employer: East Sussex County Council
  • Reference: orbis/TP/3166/8925
  • Published: Mon 15/06/2020, 0:00 AM
  • Closing on: Sun 12/07/2020, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: £38,650 - £42,236 per annum
  • DBS Check: No
  • Location: BN21 3UU