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Housing Options and Homeless Prevention Officer

  • Employer: London Borough of Hillingdon
  • Reference: RS00032
  • Published: Fri 22/05/2020, 10:21 AM
  • Closing on: Fri 05/06/2020, 10:21 AM
  • Working Pattern: Part Time
  • Hours: 18 hours per week
  • Salary: £29766 - £30711 per annum
  • DBS Check: Enhanced
  • Location: To be confirmed

About us

Hillingdon Council: Putting our Residents first.

At Hillingdon, we believe in 'putting residents first' and shaping our services accordingly.

About the role

This is a part-time permanent role working 18 hours per week. The salary advertised will be pro-rata.

The working hours will be:

  • Monday 9.00 am - 5.00 pm
  • Tuesday 9.00 am - 5.00 pm
  • Wednesday 1:30 pm - 5.00 pm

As a Housing Options & Homeless Prevention Officer, you will manage your own case load and work with clients to assess their housing needs. You will offer housing advice to prevent homelessness and support clients to access a broad range of housing options.

The key responsibilities are:

* Delivering professional and responsive housing options advice
* Undertaking statutory assessments
* Managing a case load across housing options and homeless prevention
* Supporting and directing clients to access a broad range of housing options
* Ensuring statutory requirements are met
* Developing and maintaining effective relationships with private sector landlords, local managing and lettings agents
* Communicating effectively with customers, representatives, Elected Members and colleagues
* Identifying and suggesting any improvements to current ways of working in order to deliver a more efficient and effective service for residents.

About you

The successful applicant will be enthusiastic, highly motivated with excellent communication skills and have sufficient experience working within a Housing Options / Homeless Prevention / Homelessness Assessment / Resettlement Service.
We're looking for someone who can demonstrate a commitment to a changing environment, a willingness to learn and someone with excellent Customer Service skills.

Additional information

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.

Apply Now

  • Employer: London Borough of Hillingdon
  • Reference: RS00032
  • Published: Fri 22/05/2020, 10:21 AM
  • Closing on: Fri 05/06/2020, 10:21 AM
  • Working Pattern: Part Time
  • Hours: 18 hours per week
  • Salary: £29766 - £30711 per annum
  • DBS Check: Enhanced
  • Location: To be confirmed