About the role
Surrey County Council is determined to transform the way it works. This includes how it provides support to people with a learning disability or autism. A new specialist practitioner team has been created, helped by an ambitious programme of investment in more independent housing schemes in our communities.
Within Adult Social Care we understand the importance of having a robust, organised and efficient administrative service to help us deliver services to residents of Surrey. Due to this understanding, administrative staff are very much part of the frontline Adult Social Care function.
To support the delivery of the vision for this new team we require a dynamic, supportive and structured administrative function to be developed. In this post you will be a key member of the team supporting frontline social care practitioners with a variety of tasks.
In this role you will be undertaking key administrative duties in order to provide support to a dispersed specialised central operational team within Adult Social Care, where supervision at times is off site. You may be required to travel to other sites in Surrey to support operational functions.
We are looking for someone who has a passion for customer service, excellent administrative skills and a desire to really support the team and the wider Surrey residents. You will need to have a sound knowledge of IT packages such as excel, word and databases.
Excellent written and verbal communication is key to this role as you will be the first point of contact for Surrey residents. You will be dealing with telephone enquiries and a wide range of correspondence, case recording and scanning duties. In addition, you will have the skills to enable you to take notes and minutes of meetings. You will also be required to proof read/edit items for web supported team bulletin.
Working in a frontline social care team is fast paced therefore you need to have a flexible, mature approach, be well organised and able to work under pressure, on occasions to tight deadlines.
You will have previous experience of working in a busy office environment and have the ability to work as part of a team within existing working protocols and procedures whilst being proactive and using your initiative within the scope of the job role.
For more information, please refer to the Job Description attached at this advert.
For an informal discussion please contact Jack Bennell (Senior Administration Advisor) on mob: 07966 672197 or by e-mail: firstname.lastname@example.org
We look forward to receiving your application. CVs are optional, but applications must be submitted in the form of a completed application form and a personal statement, CVs will not be accepted on their own.
This job advert closes at 23:59 on Sunday 7th June 2020 with interviews thereafter.
Please do not apply if you have been unsuccessful at interview stage previously for this role for any team across Adult Social Care in Surrey County Council, as your application will not be considered for 3 months from your interview date.
This post will be based at Guildford Borough Council offices.
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