Salary: £18,795 - £19,171 Plus laptop
Working Arrangements: Monday - Friday 9am - 5pm
Hours per week: 37
Contract type: Permanent
Flexible working arrangement
This post is suitable for Job Share
See our range of Employee Rewards
Closing date: 05.06.2020 at 23:59
The successful candidate will be required to speak English to an appropriate standard.
This post requires a Basic Criminal Record Check
Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.
Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.
About the Post:
We are seeking a highly motivated and committed individual to join the Disabled Facilities Grants Team.
The Technical Support Assistant post will be responsible for dealing with Disabled Adaptations applications and queries for private/private rented residents who need help and support to enable them to remain living in their own homes safely and independently. The role is responsible for supporting the day to day processes and officers within the team from receiving new referrals, tendering contractors and managing adaptations to completion. This will involve dealing with customers and stakeholders over the telephone, organisation of work, liaison with contractors and some liaison with suppliers.
You will need to demonstrate that you are self-motivated, a good team player, computer literate, have strong written and verbal communication and have excellent customer focused qualities.
The ideal candidate will be able to evidence an awareness of adaptations the team can provide for disabled people, such as level access shower adaptations.
Please use the documents below to help support you with your application form.
Job Profile: Technical Support Assistant Job Profile.pdf
Vacancy Exposure Profile: Exposure Profile.pdf
Recruitment Pack: Disabled Facilities Grant Recruitment Pack 2020 Technical Support Assistant.docx
Barnsley Council is passionate about Equal Opportunities and Flexible Working. We're committed to equality and diversity in all aspects of our work and welcome candidates with a broad diversity of talent. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Click here for more information.
CVs will not be accepted.
How to Apply
Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.