For an informal discussion, please contact Stephen Wraige, Housing Options Manager on 01273 293226.
About the role
Housing Need officers play a critical role in supporting the Local Authority to provide assistance, accommodation and advice to people with a complex range of housing issues as such we are looking for people that are passionate about achieving outcomes for individuals in need.
Your drive, motivation and the energy you can bring to the role is more important than your professional background to date.
The available posts will cover a busy front line service that will involve providing housing advice and assistance to households who are threatened with homelessness / homeless according to homeless legislation. Depending on the needs of the service you may also be required to accommodate households in temporary accommodation and / or assess of Housing Applications and the allocation of Social Housing in accordance with the Allocations Policy.
The successful candidates will have a strong customer focus and the ability to work effectively in a fast paced environment, you should be a strong team player who embraces change and is able to work flexibility in order to meet the needs of the business and our customers.
Ideally you should have some experience of dealing directly with the customers and working in collaboration with others to achieve results. You should have some understanding of the issues faced by individuals who are homeless or in housing need.
You will be a self starter who can demonstrate a range of skills that include excellent customer service, strong organisational skills, as well as an effective communicator with an ability to achieve results.
IMPORTANT INFORMATION FOR MANAGERS:
As soon as your job has been approved by the recruitment team your role will be published into redeployment for a period of 1 week (unless you are affected by a period of vacancy controls). Your job will then be posted externally for a 2 week period once redeployment has finished.
If you have specific dates in mind for advertising, please make this clear in the job notes section below.
You also need to put your chosen application method and business case in the notes section. The 4 application methods are listed below:
- Application Form & Statement
- Application Form & Branching questions
- CV & Statement
- CV & Branching questions
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System.
From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
Please note that this post is subject to a Basic Disclosure Criminal Records Check.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.
As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.