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Service Support Officer

  • Employer: Surrey County Council
  • Reference: orbis/TP/1056/8121
  • Published: Fri 27/03/2020, 8:20 AM
  • Closing on: Mon 13/04/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £24,430 - £26,967 per annum
  • DBS Check: No
  • Location: County Hall, Penrhyn Road, Kingston-upon-Thames, London, Surrey

We are looking for a friendly, professional and customer focused individual who can work as part of a team, dealing with conflicting priorities in order to provide a responsive administration service to the officers of Democratic Services and all 81 County Councillors.

As part of the Business Support Team, you will take responsibility for assigned business processes and be a first point of contact for officers and councillors in need of support services. Specific work areas will include finance and time administration using the SAP system. Training in our systems will be provided but an aptitude for IT is essential.

You will be tasked with specific projects and will be responsible for identifying opportunities for service improvement and the end-to-end delivery of projects. Project coordination experience would be beneficial but being calm, customer-orientated and having the ability to communicate with people at all levels is crucial.

Experience of working in an administrative role would be beneficial. We will need you to be flexible, computer literate and have a methodical approach to information gathering, recording and reporting.

You will be able to demonstrate in your application that you:

  • have excellent organisational skills
  • have experience of working in a busy office environment or similar
  • are able to work to tight deadlines
  • have the ability to act on your own initiative
  • are a quick learner and able to work flexibly as part of a team 
  • have a good knowledge of IT systems
  • have strong communication skills with a high standard of spoken and written English.

We look forward to hearing from you!

Additional information

Please note that Surrey County Council's headquarters, where this role is currently based, will be phasing a relocation back into Surrey starting at the end of this year to support our Community Vision 2030.

For an informal discussion about this role, please contact Elliot Sinclair at elliot.sinclair@surreycc.gov.uk

The job advert closes at 23:59 on Monday 13th April 2020.

Successful applicants will be invited for an interview on Tuesday 21st April 2020.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Downloads

  • Service Support Officer Job Description

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  • Employer: Surrey County Council
  • Reference: orbis/TP/1056/8121
  • Published: Fri 27/03/2020, 8:20 AM
  • Closing on: Mon 13/04/2020, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £24,430 - £26,967 per annum
  • DBS Check: No
  • Location: County Hall, Penrhyn Road, Kingston-upon-Thames, London, Surrey

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