Uttlesford is a thriving predominantly rural District in north- west Essex equal in size to half of Greater London, with international air (Stansted Airport), road and rail networks. With both new development and an historic and rural environment it offers the best quality of life in England and Wales.
We are looking for a highly motivated, experienced team leader to lead and co-ordinate the day to day operational business of the Housing Management Team and its associated workload. The position is based at the council offices in Saffron Walden and will lead a small team of housing officers that between them cover the whole of the picturesque district of Uttlesford.
The essential requirements for this post are a good knowledge of tenancy rights within the social housing sector and all relevant legislation. You will also have exceptional customer care skills, the ability to diffuse difficult situations and to deal with complaints in a calm and balanced way. You will have knowledge of managing rent arrears, estate management and letting void properties.
The ability to communicate with a wide range of people and to support and motivate your team in a pressurised front line service is essential. You will also have experience of working to deadlines and meeting performance targets.
You will have a relevant housing qualification and a general qualification in team leadership/management or have completed team leader/supervision training.
For an informal discussion please contact Judith Snares, Housing Strategy and Operations Manager on 01799 510671.
If you are interested in this post, please apply via our online recruitment link which is available on our website https://www.uttlesford.gov.uk/for-jobs
Closing date for completed applications is Wednesday, 15 April 2020 and it is intended that interviews will be held week commencing 27 April 2020
CVs will not be accepted
We positively welcome applicants from all sections of the community.