We are looking for a highly motivated and passionate ASB and Triage Team Manager to be responsible for the management and leadership of the Council’s Anti-social Behaviour and Nuisance Officers and the Community Safety Integrated Services Hub Triage Team.
The team manages a high volume of wide ranging demands incorporating ASB, Nuisance, Noise and Environmental issues related to all domestic properties including Council tenants and your role is to provide leadership and supervision to ensure your team effectively and efficiently manages cases and customer contact.
You will be responsible for developing the team, recruitment and ensuring all policies and practices are fit for purpose and performance managed. You will need specialist knowledge of investigations, legislation and enforcement tools and interventions relating to anti-social behaviour, statutory nuisance and housing enforcement including breaches of tenancy to approve enforcement.
You will need to be resilient, and an effective communicator to confidently engage with stakeholders and colleagues at all levels. You will need to be able to analyse and evaluate data from various sources to identify pros and cons and identify risks in order to make well considered decisions.
For an informal discussion about the role please contact Rebecca Whitehead, Community Safety – Service Manager on 01623 457349.
Interview Date: w/c 13th April, 2020
Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.