An exciting opportunity has arisen for a highly motivated and experienced individual to join the Housing Quality Team based within the Families and Homes Directorate.
As the Senior Housing System Manager, you will be responsible for the effective management of the Housing Management Systems, assisting the business in driving through service improvements, assisting the Head of Service in the delivery of all housing system related projects, and effective management of the team. Ensuring that customer care is at the heart of service delivery.
Our ideal candidate will have excellent negotiation, oral communication and ICT skills with the ability to interpret and explain complex legislation and guidance, to a variety of audiences, and to make clear consistent decisions; work under pressure, to manage, prioritise the delivery of all projects, and adhere to tight deadlines.
Key Requirement: must have experience using Northgate and other housing management systems