Lewes District and Eastbourne Borough Councils
Service Area: Homes First, Housing Needs and Standards
Base: 1 Grove Road, Eastbourne and Southover House, Lewes
Title: Senior Caseworker (Tenancy Management)
Grade: Band D
Salary: £23361 to £28785 a year, depending on experience
Hours: 37 hours a week
We are offering an exciting opportunity to join our Housing Needs and Standards team as a Senior Caseworker.
Housing Needs and Standards provides a range of different services, including the management of temporary accommodation and privately rented properties.
You will be investigating, managing and seeking positive solutions on complex tenancy management cases, including anti-social, safeguarding, tenancy complaints. You will also be responsible for overseeing the letting of temporary and privately rented accommodation, supporting a number of caseworkers carry out these activities.
Knowledge and experience in tenancy management are essential, as is a thorough working knowledge of tenancy law.
To be successful you will be a good communicator and able to build strong working relationships with internal and external partners. You will also need an eye for detail, have good investigation, critical thinking and decision making skills and be able to adapt and manage a demanding workload.
You will be required to work from our Lewes, Eastbourne and Newhaven offices, subject to the needs of the service.
In return you will be valued, supported and provided with an environment where you can foster ideas to develop the service and put the customer at the heart of what you do.
You will have access to external and internal training and have the opportunity to become an expert in a specific field (e.g. anti-social behaviour) as you progress in your role.
Working for Lewes District Council and Eastbourne Borough Council
Because we work across two councils our area is unique in its mix of environments, including the larger urban area of Eastbourne, the historic county town of Lewes, small towns and villages in and around the National Park and a large area of coastal strip. The work is varied and challenging.
As an employee of Lewes District and Eastbourne Borough councils, you will have access to a number of benefits. This includes:
- Transport discounts, including a 15% discount on some Southern Rail Journeys and a 10% discount at Halfords on bikes, cycling accessories, servicing and parts
- A flexible working environment, allowing you to work remotely and flexibly – helping you achieve a better work/life balance
- Discounted use of gyms and sports centres
The closing date for the receipt of applications is midday 28 February 2020.