Newham is one of the youngest and most diverse boroughs in England and Wales. Host to the 2012 Olympic and Paralympic Games and home to the largest urban regeneration site in Europe, Newham boasts a vibrant and thriving culture and community. With a new, ambitious Mayor driving a bold new agenda, we are looking for a talented individual who shares our commitment to putting people at the heart of everything we do.
Mayoral Casework Officer
£31,548 - £33,291 pa
The Mayoral Casework Officer is an important role principally managing the Mayor's casework; responsible for dealing with correspondence, queries and other tasks as required.
The role will involve:
Liaising with internal and external stakeholders
Assisting with casework from residents
Managing incoming correspondence and queries to the Mayor
Commissioning replies from services
This role also works closely with staff in the Mayor’s office to ensure that an excellent service is provided to the Mayor including any tasks needed to support her work.
You will have the ability to function, with minimal supervision, in a highly pressured environment, with competing demands and a significant workload.
You will be organised, have excellent interpersonal skills and be able to build, develop and maintain good working relationships with very senior people in a wide variety of organisations and to be able to deal with sensitive and difficult matters.
To complete a successful application, please carefully review the person specification and ensure you offer examples of your work experience.
The London Borough of Newham is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview. Priority consideration on all advertised roles will be given to London Borough of Newham Redeployees.
The London Borough of Newham is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment. Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974. In addition, the Authority reserves the right to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards). Should you require any help or advice with your online application, please contact the Recruitment Help Desk on: 0203 373 0909.