Job Title: Assistant Customer Service Supervisor
Location: St Albans
Salary Range: £19,171 - £20,344 pa (pro rata for part-time)
Hours: 18.5 per week
You will have the skills and abilities to support the Library Manager to actively supervise the team at Marshalswick Library, including staff timetabling, training and development. You will also support staff appraisals and act as senior on duty as and when required.
You will have the ability to compile, maintain and provide effective returns for monthly financial and statistical information. You will also actively engage with the delivery and promotion of all frontline services in the Library and outreach activities as required.
Hertfordshire County Council have awarded the contract to deliver the Library Service to Libraries for Life, an independent organisation with charitable status. The proposed transition to Libraries for Life will take place on the 1 April 2020. Contract start dates after the 1 April 2020 will be employed on Libraries for Life terms and conditions.
The terms and conditions include:
- Flexible Working Arrangements (depending on the role)
- Excellent career development
- Pension scheme with matched contributions up to 6%
For an informal discussion about the post and timetable details, please contact Richard Marpole, Marshalswick Library Manager on 01438 843986 or Sue Donaghy, Operations Librarian on 0300 1234049.
Please note – your application will not be considered if you do not supply a supporting statement. Statements should be no longer than two sides of A4.
Please ensure you are able to work the hours on the attached rota before applying
Closing Date: 26th January 2020
Interview Date: 7th February 2020