Job Title: Customer Service Assistant
Salary Range: £17,711 - £18426 pa (pro rata for part-time)
Hours: 6.5 per week
Working as part of a team, you will deliver excellent customer service to library customers, ensuring all information services and resources are available to members of the public.
The successful candidate will be a friendly and confident person who is happy to work in a customer facing role. You will be competent using computer packages for logging and searching for information. You will be organised and comfortable in assisting customers to issue and return books and tidying shelves. You will be flexible to assist with ad hoc library activities as required.
Hertfordshire County Council have awarded the contract to deliver the Library Service to Libraries for Life, an independent organisation with charitable status. The proposed transition to Libraries for Life will take place on the 1 April 2020. Contract start dates after the 1 April 2020 will be employed on Libraries for Life terms and conditions.
The terms and conditions include:
- Flexible Working Arrangements (depending on the role)
- Excellent career development
- Pension scheme with matched contributions up to 6%
Please ensure you are able to work the hours on the attached rota before applying.
For an informal discussion please call Mary Malone, Library Manager on 0300 123 4049
Closing Date: 9th February 2020
Interview Date: 21st February 2020