Housing Needs Officer (Homelessness) – Ref (1N137P)
Fixed Term Contract Up To 6 Months
Salary from £25,781 (for trainees), to £29,244 p.a (pay award pending) dependant on skills and experience
Broxbourne Borough Council’s Housing Needs Service is recruiting a highly professional and enthusiastic person to join the ambitious and innovative Housing Prevention Team on a fixed term temporary contract for 6 months. This fixed term role provides an excellent opportunity to train to become a Housing Needs Officer.
The successful candidate will work as part of a dedicated team interviewing and assessing those who are at a risk of being homeless and working with them to identify housing solutions and prevent homelessness. The role also involves the general management of own caseloads and the ability to work collaboratively with other partner agencies.
The successful candidate will be a highly motivated person that has a genuine interest in helping people. Excellent verbal communication skills in fluent English are essential, as this role requires having sensitive conversations and managing customer expectations effectively. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Maths is fundamental.
Previous experience in housing, or working with the relevant legislation is helpful but not necessary to apply for this position, as full training will be provided for the right candidate. If you are a problem solver with a positive attitude, who can interpret complex information, then this role could be for you. During the training period the lower rate salary will apply for those without the relevant experience, with the opportunity to increase the full salary during the post. A full driving licence is also required.
This role requires a disclosure and barring service check as it is working with children or vulnerable clients.
We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 19 January 2020
quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: email@example.com