Lincolnshire County Council are looking for someone with a passion for customer service and an interest in local culture to join our Library services team in Grantham.
About the role
As the Cultural Services Advisor you will be responsible for the delivery of front line services assisting with access to a wide variety of collections including books, periodicals, and DVD loans, public computers/internet access and reference collections at Grantham Library. You will assist visitors to the library in their use of the services on offer and the wide variety of resources library catalogue, public computers, local history archives along with ensuring the building is a welcoming and attractive place to visit.
The position is on a 6 month fixed term basis and is 29.5 hours a week (see attached example rota). We are offering a salary of £19,171 – £20,344 along with pension and a comprehensive benefits package.
About the Team
We are a team of seven who have a passion for libraries and the local community, we help people do everything from discovering new authors to tracking their ancestry from our records and even helping them find their ideal job using our IT systems.
As the Cultural Services Advisor you will develop your experience in a customer service role, consistently demonstrating a keen and genuine interest in working with the public. The ideal candidate will be able to demonstrate effective communication skills as the role involves resolving customer queries and working as part of a larger team. We are looking for a candidate who is confident in the planning and delivery of public events and activities.
Lincolnshire County Council are one of the largest county councils in the UK and we lead the way in many of our service areas from Children's Services to Highways. Our environment is supportive and we are ambitious for both the people who work here and the residents of the county.
South Lincolnshire and the Fens
With connections via the A1 and East Coast main line the south of Lincolnshire is the perfect gateway to the county. South Lincolnshire offers plenty to keep visitors happy, from historic houses and fascinating churches, to easy walks and cycle rides. From wonderful gardens and garden centres, to some of the best bird-watching and angling in England.
With historic market towns like Grantham, Stamford, Spalding, Bourne and Market Deeping you will never be short of things to do or places to go. The wider district encompasses 365 square miles of beautiful countryside and more than 80 rural villages, historic attractions, family entertainment and delicious places to eat.
For an informal discussion about the role of Cultural Services Advisor please contact firstname.lastname@example.org