West Berkshire Council is seeking to recruit a Housing Operations Manager who can lead and manage a housing operations service providing expert advice to residents, with a focus on homeless prevention. The Housing Operations Manager will have responsibility for a multi-discipline team consisting of housing advice and homelessness assistance, temporary accommodation management, gypsy and traveller site management, the common housing register, landlord liaison, and housing-related support.
If you have excellent knowledge of housing law, you are exceptionally well organised, customer and outcomes focused with an ability to make clear decisions and an experienced negotiator who is solution-focused, we would love to hear from you. You will lead a team of c.20 housing staff and will therefore need to be adept at multi-tasking, a confident communicator and able to manage a complex workload. You will need to work well under pressure, be adaptable and have experience in preventing and relieving homelessness, and other housing related disciplines and will have an excellent understanding of the needs of vulnerable and complex households.
The Council's relocation expenses scheme may apply to this post.
West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more. You will also be entitled to a generous annual leave entitlement of 29 days per annum rising to a maximum of 34 days.
For an informal chat about this role, please contact Janet Weekes, Housing Service Manager, on 01635 519225.
Interviews will take place on Friday 3rd January 2020.
How to Apply
Please complete an online application form.This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2017; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
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