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This Vacancy has closed.

Housing Options (Duty) Officer

  • Employer: Epsom & Ewell Borough Council
  • Reference: JGPHOO
  • Published: Fri 29/11/2019, 8:55 AM
  • Closing on: Wed 11/12/2019, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £29,751 pa – £34,872 pa
  • DBS Check: No
  • Location: Surrey

We are looking for a motivated and enthusiastic person with experience of working in a housing role in a local authority and a good understanding of the Housing Act 1996 (as amended), to join our busy Housing Options team. Working in our small and friendly office you will assist people requiring advice or who are in housing need, homeless or facing homelessness.

This pivotal role will be responsible for working alongside the 'Triage' officer, dealing with homeless applicants on the day as the main 'Homelessness Duty Officer'. You will need to have a proven track record in homelessness prevention through a pro-active and innovative approach to problem solving.

Working within the amended legislation as set out in the Homelessness Reduction Act 2017 you will interview, assess and be responsible for the issuing of Personal Housing Plans. Previous experience of front line interviewing within a demanding Homelessness Service whilst applying the Housing Act 1996 Part VII, the Homelessness Act 2002, the Localism Act 2011 and related legislation is therefore essential.

This role will also assist with other casework in varying stages of 'Duty owed' and you will need to be able to accurately assess homeless applications made under Part VII of the Housing Act 1996 (as amended) and issue clearly detailed and robust written s184 decisions in accordance with current legislation and case law. An understanding of s202 Reviews and s204 Appeals is desirable. We are looking for a team player capable of working in a busy and varied environment, who will be innovative and resourceful in solving housing issues and identifying housing options for people. You will develop good relationships and work in partnership with a range of local agencies to ensure that we maximise the options available to those in housing need.

We are a small local authority developing new and progressive approaches to housing service delivery. You will have exposure to a wide range of housing practices in your role and have an opportunity to gain valuable knowledge and experience in many areas of local authority housing operations. In addition, we will offer training and support to further your personal and career development.

You will also will benefit from 24 days annual leave (extended to 29 days after 5 years' local government service), subsidised gym membership and car parking, entitlement to join the local government pension scheme and non-contributory life assurance.

If you would like to discuss this role further please email Simon Coles, Housing Options Team Leader at scoles@epsom-ewell.gov.uk

To apply please click on the "APPLY ONLINE" button below.

Closing date: 11 December 2019 

Interview date: w/c 16 December 2019      

We are an equal opportunities employer. We welcome applicants form all sections of the community.

 

Downloads

  • Job Description
  • Employer: Epsom & Ewell Borough Council
  • Reference: JGPHOO
  • Published: Fri 29/11/2019, 8:55 AM
  • Closing on: Wed 11/12/2019, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £29,751 pa – £34,872 pa
  • DBS Check: No
  • Location: Surrey

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