Customer Service Adviser
36 hours per week
Salary Range: £21,955 - £29,403
Do you have effective customer service skills and a professional telephone manner?
Are you energetic and self-motivated?
Are you looking to grow in your next career move?
Well, in your new role as a customer service adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.
You will be assisting customers with access and information across a wide range of council services, from advice about planning and waste services through to resolving council tax and benefits case work. Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm, based at our office in Esher. You will receive all the training you need to succeed.
If you’re interested in a career with the council, this is a great way to progress. We will invest in your learning and development to help you achieve your goals. Other benefits include:
- 23 days holiday, rising to 25 after 2 years
- Free car parking
- Home working (when feasible)
- Season ticket loans
- Cycle to work scheme
- Annual health check
- Contributory local government pension scheme
For more information about the role please contact Karen Gibbs, Customer Service Manager firstname.lastname@example.org
Starting salary will be £21,955
Closing Date: Wednesday 4 December 2019 at 5pm
Interviews: Wednedsay 11 December 2019