About the Role
We are seeking a talented and highly skilled individual that can join us to contribute in developing the wheelchair service of the Community Equipment Service (CES).
We are now looking to recruit a Field Service Engineer to strengthen our team providing wheelchair maintenance, deliveries and collections to service user’s homes.
The Field Service Engineer will be expected to maintain appropriate liaison, communications and working relationships with clinical and technical staff to ensure the efficient delivery and /or repair of wheelchairs, accessories, modifications and cushions.
As a member of the wheelchair/ seating team, to provide technical input, guidance and expertise in the assessment and development of modifications as requested by the clinical team.
This may include instructing carers and users in the use of routine equipment as per manufacturers’ specifications and clinical conditions.
CES operates within the Croydon Council as a stand-alone commercial business competing against other private sector providers.
The Community Equipment Service provides a vital service to residents, enabling them to maintain their independence at home. Through commercial contract partnerships with other local authorities we enable over 100,000 deliveries a year of essential pieces of health and social care related equipment. We are proud of our track record in delivering innovative commercial solutions which provide cost savings to eight local authorities, enabling resources to go further.
We have an exciting vision for future growth in our business plan delivering year on year commercial growth for our business. Our key development areas include new commercial contracts with public sector organisations and the development of a nationwide retail equipment & services business.
This makes now an exciting time to join our team delivering vital services locally and nationwide.
The post holder will need to demonstrate effective communication skills and ability to effectively manage a range of internal and external stakeholders related to clinical matters and technical. This includes service users, professionals and technical staff.
Full time 36 hours per week
Closing date: Sunday 24th November 2019 at 11:59pm
To view the role profile, please click here
Equalities & Safeguarding
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a Standard DBS check.