The council is pursuing a far-reaching transformation agenda that better meets the needs of our community and we will be the London Borough of Culture for 2020 so it is an exciting time to join us.
Brent Libraries deliver customer focussed services in culture, learning and information in one of the most diverse boroughs in London. All of our libraries have self-service technology a quality and wide ranging book stock, a range of free online resources for learning and information, regular reading and development activities at all of our libraries and a year round programme of special events including author visits, theatre shows, workshops and film screenings.
The Library Services Assistant post offers the opportunity to make a difference in Brent, providing frontline services to customers of all ages and backgrounds.
This role assists in the operational delivery of events, initiatives and stock promotions across the library service including planning, promotion and delivery of storytelling, children’s activities and other reading initiatives. Responding to customer queries and providing digital access support are also key duties.
Successful candidates will demonstrate a high standard of customer service, contribute ideas and take ownership of given tasks.
A strong focus will be around promoting our books and services to visitors within the libraries and raising awareness through community outreach. We are particularly looking for people interested in working with children and young people who have the necessary enthusiasm and skills to engage them with a lifelong love of reading.
Our libraries are open seven days a week and shifts will include evening and weekend working
Experience of working in teams and working with a wide range of individuals is essential, along with the ability to demonstrate the good people skills necessary to provide a professional and proficient service.
You should have excellent communication skills (verbal and written) and be able to express yourself clearly and confidently to a range of audiences.
Strong children and young people and reader development skills are desirable, along with a passion for books and culture and the ability to engage staff, customers and the wider community with the library service and resources
Closing Date: 25 November 2019 (23:00)