More about the role:
It’s an exciting time at Central Bedfordshire’s Housing Service. The Housing Service is a self-contained business that manages and maintains some 5,200+ Council-owned homes. Find your greatness as a Housing Assistant. The team provides a wide range of services for the delivery and management of a Lettings and Transitional accommodation offer, across Central Bedfordshire, their aim is to help residents sustain their licence, find permanent accommodation and avoid long term homelessness.
Day-to-day you will provide comprehensive administrative support to the team and you will be the first point of contact for our customers; including applicants, tenants, internal colleagues, Housing Associations, Private landlords and all other housing providers. This is a customer facing role in a fast-paced environment.
This is an exciting opportunity for someone who wants to take their first steps into a tenancy/lettings/ building management role & who is motivated and focused on providing a first-class service to some of the most vulnerable individuals and families in Central Bedfordshire. You will be able to demonstrate good level of written and verbal communication and excellent I.T. skills. You will be someone who works across boundaries to better understand customer perspective and seeks out customer insight to shape decisions. You will be someone who puts the customer at the heart of everything they do & embeds equality and diversity in all aspects of service delivery. You will be able to stay calm and focused under pressure and in volatile situations.
You should be able to demonstrate a basic knowledge of Housing Legislation, and the benefits/welfare system. Ideally you will be educated to ‘O’ Level /GCSE standard, but equally important are the skills you already have and the experience you can bring to the role, alongside your willingness to learn and adapt to changing demands and manage your time.
Join a busy team and take advantage of an attractive rewards package, flexible working and the chance to learn new skills and develop your career. Find your greatness by helping us to deliver better services to the local community, whilst taking on the challenge that this role will provide you.
Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work.'
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For an informal discussion about this position, please contact: Ruhelly Begum at firstname.lastname@example.org or on 0300 300 5388.
For queries related to the recruitment of this vacancy, please contact the recruitment team at email@example.com or on 0300 300 8000.
Central Bedfordshire Council is an equal opportunities employer. We welcome enquiries from everyone and value diversity in the workplace. We are a Disability Confident employer, we are working to become a Disability Confident leader in our community.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline. If you do not have a CV to hand, please look on our website for a CV template that you can use to create your CV to apply for this role http://www.centralbedfordshire.gov.uk/jobs/work-here/application.aspx.