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This Vacancy has closed.

Change and Challenge Case Worker

  • Employer: London Borough of Enfield
  • Reference: 6138
  • Published: Wed 13/11/2019, 5:00 AM
  • Closing on: Thu 14/11/2019, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £33945 - £36711
  • DBS Check: Yes
  • Location: Claverings Youth Offending Service
Job Details

CHANGE AND CHALLENGE Unit (CCU)

Supporting Families Towards a Safer Transition (SFTST) Change and Challenge Caseworker

FIXED TERM CONTRACT until June 2020

The Change and Challenge Team has been set up to support the delivery of phase 2 of the government’s Troubled Families programme, which involves turning around the lives of 2970 families by March 2020.

To be eligible for the programme, families must have problems in two or more of the following areas: crime and anti-social behaviour, poor school attendance, worklessness or financial exclusion, domestic violence and abuse, physical or mental health problems

We are seeking to recruit a CCU Caseworker to work within the SFTST project, working with targeted families to support children, young people and Families to transition safely from Primary to secondary school. They will be holding a number of complex cases and be responsible for the coordination of parenting programmes throughout the borough.

The purpose of this post is to provide a holistic assessment of families and offer single or multi-agency coordinated packages of support. The CCU Caseworker will empower families to identify and tackle challenging behaviours, reduce negative family relationships, securing a positive pathway for improvement, with emphasis upon increasing educational attendance, attainment and reduce exclusions by:

  1. Working in partnership with families offering listening, advice and guidance to develop and enhance parenting skills.
  2. Delivering evidence based parenting programmes to a defined client group.

  3. Completing initial assessments using the Early Help Framework and make appropriate referrals to other services.

  4. Taking on the role of the Lead Professional, co-ordinating services in the Team Around the Family (TAF) acting as the single point of contact, when required. To work in partnership with relevant professionals in statutory and non-statutory organisations

  5. Supporting High Risk families who do not meet the thresholds that trigger the involvement of specialist services

  6. To do direct one to one and group work, at the YFSS CCU building, their homes, other community venues with CCU clients [Adults and Children] who may display very difficult, challenging, angry and aggressive behaviour

  7. To work with YFSS CCU Management to deliver a high-quality service to schools, partner agencies, parents/carers, their children and other members of their family, ensuring that we work towards the Troubled Families criteria.

  8. To work with YFSS CCU Management to deliver all YFSS CCU Plans and meet the highest standards in the Performance Management and Quality Assurance Framework.

  9. Accuracy of records using a variation of different programmes and systems such as, Excel, Access, Liquid Logic, Civica etc

  10. To be responsible for the delivery of efficient, comprehensive co-ordinated activities and referrals involving CCU clients with the objectives of meeting Local and National standards and within the aims and objectives of the Enfield YFSS CCU Business Plan.

  11. To maintain accurate and contemporaneous records of all activities in accordance with target objectives and national standards.

The post holder will work in partnership with the family to identify, broker and secure appropriate services to meet identified need, as well as providing direct support to the family to help improve their life chances.

Why it's great to work for Enfield Council

  • An excellent pension through the Local Government Pension Scheme (LGPS).
  • Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
  • Interest free season ticket loan repayable over three or ten months.
  • Career development and learning experiences from a range of training courses and learning methods.
  • Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
  • Health and leisure discounts and tax-free bikes for work.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.



Closing and Interview Dates

Closing date: Midnight 14th November 2019

Interview date: TBC



Additional Information

If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or Vickie.mcgrath@enfield.gov.uk. A textphone (minicom) is provided for those with a hearing or speech impairment on 020 8379 4419.

If you would like to know more about the role, please contact Dionne Lindezey, Supporting Families Towards a Safer Transition Project Manager, DIONNE.LINDEZEY@enfield.gov.uk, 07956 450 275 for an informal discussion or to arrange a visit to the team.

Fixed Term post/Secondment Opportunity

An external candidate, including Enfield Council agency workers, would be appointed on a fixed term contract, whilst internal candidates who are Council employees, would normally be expected to take up the post on a secondment basis.

To be eligible to apply for a secondment, Enfield Council employees must have completed probation and must have discussed/agreed the proposed secondment with their line manager. Fixed term contracts may be considered where secondment is not possible.

Secondments are the temporary loan of an employee from one part of the organisation to another part of the organisation and rely on the secondee to return to their substantive position on completion of the secondment.

“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”.



  • Employer: London Borough of Enfield
  • Reference: 6138
  • Published: Wed 13/11/2019, 5:00 AM
  • Closing on: Thu 14/11/2019, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £33945 - £36711
  • DBS Check: Yes
  • Location: Claverings Youth Offending Service

Vacancy Location