In Northampton, we have expanded and restructured our Housing Advice and Options Service to increase our effectiveness in preventing homelessness.
We are now looking to appoint a Complex Cases Officer who has the skills, qualities and experience required to provide a specialist, high quality homelessness prevention and advice service for families with multiple, complex needs.
Supported by a team of specialist housing advisers, the Complex Cases Officer will work proactively and intensively with families and other services to provide the advice, help and support that the families require to be able to remain in their existing home or, if this is not possible, move to suitable alternative accommodation.
To meet the requirements of this vital role, you will have a good understanding of families with multiple, complex needs, you will have excellent communication skills and you will have a passion for multi-agency working and problem solving.
If you are outcome focused and seeking a role in which you can make a real and lasting difference to children’s lives, we would be delighted to hear from you.