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This Vacancy has closed.

Case Owner Level 2 - 18 month Fixed Term Contract

  • Employer: Wokingham Borough Council
  • Reference: 711599
  • Published: Fri 29/11/2019, 14:10 PM
  • Closing on: Mon 09/12/2019, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £ 21,589 - £23,836 per annum
  • DBS Check: Yes
  • Location: Council Offices, Shute End, Wokingham RG40 1BN, Berkshire

FIXED TERM CONTRACT - 18 MONTHS 
 
Business Services is the first point of contact for internal customers across the Council, enabling customers to access the right service (including self service) at the right time to the right standards. 
 
We currently have an exciting opportunity for a full time case owner with a working knowledge of the MS Office suite of packages and with a finance set of skills to support Children's Services. With newly implemented processes, we provide case management services across the entire scope of the Business Services, managing and resolving the vast majority of cases. The entry pay level will be dependent upon level of existing knowledge and skill. 
 
We are looking for people with highly developed customer service skills who are passionate about efficiency and delivery of Council services. 
 
An excellent communicator, you should be customer focussed, able to maintain high levels of speed and accuracy whilst managing competing priorities. If this is you and you are interested in working in a busy environment where no 2 days are the same, knowing that what you do contributes to making a difference then we want to hear from you. 
 
For an informal discussion about this role please contact: Rupert Avery on 07818 588505 or email rupert.avery@wokingham.gov.uk 
 
Closing Date: 11pm, 9th December 2019
 
Interviews - Week commencing 9th December 2019
 
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. To apply, please follow the link to the online application form. CVs are not accepted. 
 
Alternatively, please call 0118 974 6116 (answerphone outside office hours) quoting ref: 711599 
Wokingham is an equal opportunities employer. 

Downloads

  • Job Description
  • Employer: Wokingham Borough Council
  • Reference: 711599
  • Published: Fri 29/11/2019, 14:10 PM
  • Closing on: Mon 09/12/2019, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £ 21,589 - £23,836 per annum
  • DBS Check: Yes
  • Location: Council Offices, Shute End, Wokingham RG40 1BN, Berkshire

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