Applications are invited for the post of Part Time Business Support Officer in the Housing Department, based in the Town Hall. The successful applicant will be a member of a team undertaking duties to enable the smooth and efficient running of the Business Support Department.
The post is offered on a part time basis of 20 hours per week as follows: Monday 8.30am-5pm; Tuesday & Wednesday 1pm-5pm and Thursday 12.30pm-5pm.
The main duties are to provide administrative, IT and accounting support for the Housing department. This includes updating various Housing Management application records and providing written and verbal information, advice and assistance to tenants about their housing application, rent account, arrears balances and payment options.
The successful applicant should have a minimum of 3 GCSE’s or equivalent and must have good numeracy skills along with experience of working with in-house IT systems to input/manage data. You should also have a good working knowledge of Microsoft Windows and Office packages, being able to produce correspondence to customers and create and maintain spreadsheets.
You should be able to demonstrate excellent communication skills, work well as part of a team and encourage positive working relationships with staff and colleagues showing a keenness to work with flexibility and to share workloads. The ability to use your initiative, prioritise and organise your workload and problem solve when necessary is also an essential requirement.
Experience working in both administrative support and accounts is essential. The ability to compile and maintain records, managing these in line with GDPR and being able to follow policies and procedures in performing duties is also an essential requirement.
You should have experience of dealing with and responding to enquiries from the general public and be able to maintain a customer focus. The ability to converse at ease with customers and provide advice in accurate spoken English is also essential.
The successful candidate will be automatically enrolled in the Local Government Pension Scheme and will be required to obtain a Basic Disclosure.
For more information and an informal discussion about the position, ring Rebecca Halton, Business Support Manager on (01229) 876549.
To apply for this vacancy you need to complete an application form. Please visit www.yourcumbriajobs.co.uk to apply online.
Any queries please contact the HR Department, Town Hall, Duke Street, Barrow-in-Furness, Cumbria LA14 2LD on (01229) 876543 or e-mail email@example.com.
Closing date for applications: Friday 25th October 2019
The Council welcomes applications from people with disabilities and from the minority ethnic community who are underrepresented within our workforce.
Being Disability Confident demonstrates that the Council is committed to the recruitment and retention of disabled people. The Council is recognised as a Disability Confident Employer and will guarantee an interview to all applicants with a disability who meet the essential criteria for the job.
Barrow Borough Council is committed to protecting people’s privacy and complying with the General Data Protection Regulation, GDPR (Regulation EU 2016/679).
Please use the following link to our website to view how we will manage and process your personal data should you apply for this position: