Fixed Term for 12 Months
We are changing the way we are working with customers and their arrears and are looking for an experienced, enthusiastic and self-motivated individual to join our Income Recovery Team.
The successful candidate will assist customers in meeting their rent liabilities and take appropriate action to achieve this, ranging from monitoring and managing all aspects of rent recovery through to providing timely money advice and support to maximise household income. The role involves visiting customers in their own home, preparation of legal documentation and attendance at Court.
You will be able to demonstrate your knowledge of current social housing issues, debt recovery legislation, and welfare benefits. You must possess excellent communication and interpersonal skills and have the ability to work on your own initiative.
3 GCSE’s Grade A – C to demonstrate literacy and numeracy skills or equivalent, a full driving licence and access to a motor vehicle during working hours are essential.
Interview Dates: 20th or 22nd November 2019
Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.
Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.