Please note that Surrey County Council's headquarters, where this role is currently based, will be relocating back into Surrey in 2020 to support our Community Vision 2030. The new headquarters will be based in Woking.
Whilst the primary base for the role holder will currently be Kingston, the work assigned could see the postholder working from any of our sites across the county and so ability to travel is a requirement of the role.
About the role
Champion the resident voice
Do you want to use your research and engagement skills to positively influence service design and decision-making? Are you passionate about involving residents and service users in creating better lives and better places? If so we want to hear from you!
We have recently established a new Analytics and Insight team and we're looking for exceptional, forward-thinking candidates to help us become a cutting-edge insight driven organisation. We see this as integral to supporting significant transformation across the council – and with partners - while reducing costs, increasing efficiency and ensuring services meet the needs of residents and service users.
At Surrey, our vision is to help create better lives, a better place and a county where no-one is left behind.
To deliver the vision we are committed to changing and radically improving the council's culture, approach and performance, putting residents' current and future needs first.
About the team
The Analytics and Insight team's mission is to work in partnership with others to turn data into actionable insight that will have a positive impact on residents' lives. We 'talk data' but in a way that gets others on board and positively influences service design and decision-making. We champion the resident voice and carry out research and applied analytical techniques to contribute to the ambitions set out in the Organisation Strategy and the Community Vision for Surrey in 2030.
About the role
As Resident Insight Analyst you'll implement a range of research, consultation, engagement and participation activities that place the resident (and their voice) at the centre of everything we do. The insights you'll provide will support the creation of evidence-led policies and strategies that improve outcomes for residents. As well as analysing resident insights to inform policy development and service redesign, you'll also manage the council's online consultation hub, Surrey Says, and other consultation and engagement tools.
You're a champion for co-creation and involving residents and services users in service (re)design and transformation.
You will have a proven track record in research, public consultation and/or running community engagement activities. You're organised, analytical and feel passionate about involving residents and service users. You're comfortable offering advice to stakeholders and can present insights to a range of audiences in an engaging and compelling way.
About the organisation
Our values are what support our vision, shape the culture and are crucial in delivering our organisation strategy.
How to apply
If you're passionate, enthusiastic and feel you want to be part of this journey, then please apply by uploading your CV and personal statement (no longer than two pages of A4 please) outlining your suitability for this role.
For more information please find attached to this advert a full job profile or to arrange an informal chat please feel free to contact Nicola Kilvington, Director of Insight, Analytics and Intelligence on Nicola.email@example.com. We look forward to hearing from you.
The job advert closes at 23:59 on 1st March 2020.
Interviews will take place on Monday 9th March.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.
Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.