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This Vacancy has closed.

Senior Support Officer

  • Employer: Hertfordshire County Council
  • Reference: PH/19/111755
  • Published: Fri 11/10/2019, 16:43 PM
  • Closing on: Mon 28/10/2019, 16:43 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £20,000 - £24,999
  • DBS Check: Yes
  • Location: Countywide, Hertfordshire

Senior Support Officer


Job Number





Public Health

Contract Type

Fixed Term

Full Time/Part Time

Full Time

Closing Date

Advert Information

Job Title: Administrative Senior Support Officer (maternity cover)- Public Health

Location: Farnham House, Stevenage (with travel to other bases e.g. County Hall)

Salary Range: £20,344 - £24,799 pa Grade H5 – H6 dependent upon experience

Hours: Full Time 37 hours a week

Contract: Fixed term or secondment – until 31st January 2021

About us

The Public Health team commissions a wide range of services to improve the health of Hertfordshire residents including weight management, sexual health services, NHS Health Checks, health improvement for children and young people, and health protection. We are looking for a highly motivated senior support officer to join our busy administration team.

The role

Under the guidance of the Business Officer you will provide administrative support across the Public Health Department with a particular focus on the administration of commissioned contracts. Each day will offer you a varied workload, supporting the wider team on various projects.

You will support the Business Officer to provide a first-rate service, demonstrating a flexible and adaptable approach to the work to ensure that tasks are completed to a high standard and that deadlines are met.

Skills and Experience

There are no specific qualifications required for this role but previous administrative experience is essential, as is a can-do attitude and the ability to work as part of a close knit team.

You will be capable and comfortable to be the first point of contact within the Public Health Department. As you will be dealing with a wide variety of people at all levels, a professional and approachable manner is vital as are strong communication skills, both written and verbal, and the ability to maintain confidentiality.

You will be highly motivated, able to use your initiative when appropriate, and have a proven track record of working effectively in busy administration roles. You will have the flexibility to work on a variety of different tasks at any one time, prioritising your work and managing tight deadlines.  Patience, precision and accuracy will be important requirements.

You will be a proficient user of Microsoft Office including Word, Excel and Outlook and be able to learn to use new IT systems and equipment quickly and easily.

This position is available as a Fixed Term Contract until 31st January 2021 or as a secondment for existing staff offering an excellent opportunity for the right candidate to gain valuable experience as a Senior Support Officer. This role has an emphasis on data checking so good Excel skills are key.

For an informal discussion about the role, please contact Melanie Hurworth on

01438 843087.

Closing date: 28th October 2019, midnight

Interview dates: 8th & 15th November  County Hall

Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes
Additional Information

Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information click here

English Fluency:
Please Note:
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Application Information

 Disability Confident:
“We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post”

(If Internal vacancy i.e. HCC employees only)
PLEASE NOTE: This is an internal vacancy and therefore applications from HCC/Local Authority employees only will be considered in the first instance.

PLEASE NOTE: This is a Fixed Term or Secondment vacancy. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the attached Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

How to Apply:
Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.


  • Job Description
  • Employer: Hertfordshire County Council
  • Reference: PH/19/111755
  • Published: Fri 11/10/2019, 16:43 PM
  • Closing on: Mon 28/10/2019, 16:43 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £20,000 - £24,999
  • DBS Check: Yes
  • Location: Countywide, Hertfordshire

Vacancy Location