Job Title: Admin Support Officer
Location: Hertford or Welwyn
Salary Range: £18,795 progressing to £20,344 pa
Hours: 37 hrs p/w
Contract: Fixed Term or Secondment (County Hall) or Permanent ( Welwyn) available
Children’s Services places the interests of children firmly at the centre of everything we do, working with families to offer quality advice, support and guidance; build children's confidence, self-esteem and prepare them for life ahead.
Family Safeguarding is a new and innovative way of working in the child protection field. Multi-disciplinary Family Safeguarding Teams bring together children’s social workers, mental health, substance misuse and domestic abuse specialists to take a whole family approach and improve information sharing, efficiency and outcomes for children, young people and their families.
We are looking for two Support Officers within our Business Delivery Team East. These roles provide administrative support to the front line teams in obtaining information from other agencies to enable Social Work staff to undertake accurate assessments.
Providing administrative support to the frontline Social Workers, you will be working in a rewarding and fast paced environment, undertaking a variety of administrative tasks like completing Statutory Checks, typing letters, diary management, minute taking and taking telephone calls. The ability to work under pressure and to tight deadlines whilst retaining high accuracy levels is essential.
We are looking for a self-motivated, enthusiastic, professional and organised individuals who are able to provide the high level of administrative support that is required to be successful in these roles. You may already have relevant office experience, or you may be someone who can evidence that you are dedicated to learning new skills from experienced colleagues. The passion to want to work hard and do the job to the best of your ability is what we are looking for in all of our applicants.
We want to offer you the opportunity pursue your own personal development, raise your standards of performance and enhance your career prospects. We will support you to undertake the learning and development you need to help you achieve in your role and give you the chance to develop a career within the council.
In return we offer a comprehensive package of benefits and continuous personal development. This position is on the career progression scheme; with the opportunity to gain skills and experience and to progress through to scheme.
- Support through Personal Development Plan
- Pension Scheme with employer contributions
- Flexible working – work/life balance
- Generous holiday entitlement
- Help with childcare costs
- Salary exchange e.g. Annual leave/Car and Season ticket loans/Cycle to work scheme
- Wellbeing discounts and advice
- Retail discounts
If you would like to become part of a service striving to deliver the best services to the children and young people of Hertfordshire we would love to hear from you.
For an informal discussion please contact Kathryn Hurren, Service Support Manager on 01442 453305.
Closing date: 25th October 2019
Interview date: 7th - 8th November 2019
“We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post”
PLEASE NOTE: This is a Fixed Term or Secondment vacancy. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the attached Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.
How to Apply:
Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.
Please specify in your supporting statement which location you would prefer.
Please Note: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.