Case Officer (Housing Solutions)
Salary: £29,075 - £33,310
Hours: 37 per week
Are you able to work with individuals and families to identify their key needs and support them to resolve their housing situation?
Can you tell when you need to hold someone's hand to get them to a solution or when you can offer advice to help someone resolve their housing situation themselves?
Can you make the connection between people's varying needs to identify a pathway that leads them to settled housing?
Can you find and work with the various agencies or networks that can help you help our residents?
With knowledge of housing and homelessness law, understanding of welfare benefits and social care and a minimum of one year working in frontline service delivering advice and support, we are looking for a committed Case Officer to work with families and individuals at risk of homelessness to find housing solutions, either in their current home or through a planned move.
You will have excellent communication skills, both orally and in writing, be able to build positive and motivating relationships with clients, and have a strong ethos of joint working with partner agencies.
You will be able to demonstrate that through your knowledge and communication skills you have a track record in finding positive outcomes for customers and contributing to service development.
Benefits include 24 days' annual leave, Local Government Pension Scheme, free parking and lifestyle rewards benefits.
For an informal chat about the position please call Clive Jinman on 01276 707334.
To apply please visit https://ats-surreyheath.jobsgopublic.com/vacancies/list
Closing Date: 25th October 2019
Interview Dates: 5th November (pm), 6th November (am) and 7th November 2019 – please indicate a preference when you apply.