Housing Officers Make a Real Difference in Portsmouth and Havant!
Ref no: 2678 - 3312
Salary: Band 7 - £24,799 - £28,785 p.a.
37 hours per week - permanent
Portsmouth City Council is the largest social landlord in the area with responsibility for managing over 17,000 council owned and leasehold properties!
If you believe you can make a valuable, positive contribution to our team then please read below for more about the role. Please take the time to read 'how to apply' carefully to ensure your application is not disregarded. Do not send us a C.V.
What's in it for me?
You will be starting on a salary of £24,799 going up to £28,785 as you progress.
You may need to have the use of a car for the role, but the Council will pay 45p per mile you drive as part of your Housing Officer Role.
We value our employees and want them to reach their full potential. Although there is an induction period, you will be expected to learn on the job with the full support of the management team and your peers. Additional training is available if appropriate and as necessary.
What is the job?
As Housing Officer you will be responsible for ending tenancies, the allocation of new tenancies and the housing management of a patch of approximately 250 properties.
You will be expected to help tenants meet their responsibilities in order that they can sustain their tenancies as outlined in their tenancy agreement whilst delivering excellent customer service. Housing Officers support their customers by providing budgeting advice, assistance with maximising income, tackling anti-social behaviour, working as part of the multi-agency team involved with a family and advising tenants on how to maintain their homes and keep their gardens in good repair. The Housing Officer will take appropriate tenancy enforcement action when proportionate and necessary to do so.
Our service is shaped by understanding what matters to our customers and what they need from the Housing Service. Many of our work processes have, in recent years, been redesigned and will continue to change in response to customer and legislative demands.
There are 7 area Housing Offices and you could be based at any one of these.