Hertsmere is located in southern Hertfordshire – we are 13 miles from Central London and within the M25. We adjoin Greater London with excellent road and rail links making London and the Home Counties easily accessible. The Council Offices are situated in Borehamwood within Zone 6 and with a direct rail link into London Kings Cross St. Pancras. The area is an internationally renowned centre for film and television production, home to BBC Elstree and Elstree Studios (a council owned asset).
Hertsmere Borough Council is seeking to appoint a Tenancy Sustainment and Landlord Liaison Officer within the Housing Service. This is an exciting opportunity to join our busy Housing Team and contribute to the success of our new private sector offer approach ‘Let with Hertsmere’.
The successful candidate will support the delivery of the new scheme by promoting the scheme and engaging with private landlords, lettings agents, estate agents and other housing providers in identifying access to the private rented sector for people with a housing need.
You will provide support and advice to households to secure and maintain the tenancy acquired through the scheme and will need a positive attitude and caring approach towards customers.
We are looking for an enthusiastic, self-motivated individual with a good knowledge of housing and associated legalisation. You will need to be organised and methodical to manage a complex work load. You will have excellent communication, negotiation and problem solving skills to find solutions for those facing housing problems.
The ideal candidate will be qualified to A level standard, or equivalent, and have experience of working in a customer facing environment, and be able to develop and maintain effective working relationships.
The post is offered on a full time (36 hours per week), fixed term basis for 12 months.
Benefits include 26 – 31 days annual leave (depending on the length of Local Government Service), local government pension scheme, flexible working hours, free car parking, free use of leisure facilities, cycle scheme, season ticket loans and access to a large staff roof garden.
Please follow the link below to apply on line or telephone 020 8207 7475 (24 hour answerphone service) for an application pack.
Closing date: Midday, Monday, 2 September 2019