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Job Details

This vacancy has expired and is for reference only

ICT Technical Services Manager

  • Reference: EEW/18/51452
  • Published on: Fri 12/01/2018 17:10 PM
  • Closing on: Mon 12/02/2018 11:59 AM
  • Working Pattern: Full Time, Permanent
  • Hours:
  • Salary: £44,971pa - £52,907 p.a. plus 10% market supplement and relocation package of up to £8,000
  • DBS Check: No
  • Location: Epsom & Ewell Borough Council, Town Hall, The Parade, Epsom, Surrey, KT18 5BY
Epsom & Ewell Borough Council logo

About the role

Epsom and Ewell is an ambitious council that has a firm grasp on the challenges ahead. We recognise the need to strengthen and improve the resilience of our ICT infrastructure, as well as harness technological advances, to provide the best possible services to our residents.

These are exciting times for our ICT service. As our new ICT Technical Services Manager, you’ll have a pivotal role to play in future proofing our ICT service delivery.

Initially, your key focus will be ensuring that the Council’s infrastructure is fit for purpose – establishing a schedule of replacement/upgrading, as necessary. You will also support an organisational wide Digital Strategy that will encourage channel shift and make services more accessible to residents through web based technology.

Longer term, you will investigate how best to utilise our off-site data centre. You’ll also carry out annual PSM and PCI compliance checks and other work which safeguard the security and resilience of our systems and processes.

This an interesting and varied role in which you will find that no two days are the same. As the Council’s ICT technical expert, you will be able to influence and shape both the strategy and delivery of ICT services. You’ll work closely with ICT and senior colleagues across the council in delivering a breadth of projects that support the delivery of the corporate plan.

This role provides an ideal opportunity for technically competent ICT professionals seeking their next career step. It’s also perfect for more senior ICT experts, attracted by the breadth of the role, who want to make a difference that delivers real value to the community.

About you

You’ll have a solid background of technical expertise in ICT infrastructure and ensuring it is robust, resilient and secure. This will come with a demonstrable track record of project management or ICT business change/improvement – evidencing both your technical skill set and ability to drive a project or service improvement initiative from conception through to completion.

You’ll be a strong ‘hands on’ manager who is able to get the very best out of people. Furthermore, you’ll be able to convey technical issues and solutions to service managers in a language they can understand and which gains their buy-in.

About us

Epsom & Ewell Borough Council is a small authority set in the heart of Surrey and within easy reach of London and the M25. We may be small in size but our ambitions couldn’t be greater. We take pride in our progressive approach to the development and delivery of public services and are deeply committed to continuous improvement and great customer service across all our activities.

We also take pride in what a great council this is to work for. We have a “One Team” approach in which everyone pulls together to make things happen. You will find people throughout the organisation are approachable, friendly and supportive. We have a deep-rooted commitment to developing our people and you will have ample opportunity to develop your professional skill set further, including outside your own specialist field.

Application arrangements

We wish to make the application process as straightforward as possible and we just ask that you complete our online application form providing further information against just a couple of specific questions. You are also welcome to attach your CV to further support your application.

For a confidential and informal discussion, please contact Eleanor Clarke or Sue Wait at Jobsgopublic SmartSearch, our retained consultants, on 020 7427 8255 or email .

Closing date: 11:59am, Monday 12th February 2018
Longlisting and telephone interviews by Jobsgopublic SmartSearch: w/c 12th February 2018
Interviews provisionally 1 March 2018

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