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Job Details

This vacancy has expired and is for reference only

Customer Insight and Data Officer

  • Reference: C/50105677
  • Published on: Fri 09/12/2016 00:47 AM
  • Closing on: Fri 06/01/2017 23:58 PM
  • Working Pattern: Full Time, Temporary
  • Hours: 37 hours per week.
  • Salary: £26,556 - £29,033
  • DBS Check: No
  • Location: Gateway Plaza, Barnsley
Barnsley Metropolitan Borough Council logo

Barnsley Council is changing; Our vision is working together for a brighter future, a better Barnsley. It’s a great time to come and work with us.

We are looking for an enthusiastic individual to join our Digital Development team which works across internal departments, with external agencies and the public, to help people achieve their full potential using online technologies.

We need a person with excellent research and analytical skills who pays attention to detail and can translate and present a variety of information that will assist in the development of new contact pathways for our customers. A good understanding of analytical tools and techniques is essential together with the ability to create high quality reports and presentations suitable for a range of audiences.

We need to enable and support many more of our customers to use online options when they contact us and this important role will help us to effectively target digital support. An awareness of the issues affecting customers who may need support to get online is an important requirement.

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