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CFRT Advisor (Income Maximisation and Welfare)
Eastbourne Borough and Lewes District Councils (Hybrid)
Permanent, Full time
Basic DBS check required
£24,286 - £25,537
37 hours
Lewes District and Eastbourne Borough Councils
Service Area: Service Delivery
Base: Lewes and Eastbourne
Title: Customer First Resolution Team Advisor
Grade: C
Contract: Permanent
Salary: £24,286
An exciting opportunity has arisen within our Income Maximisation and Welfare team for a Rents Advisor and a Revenues Advisor. Your main purpose will be to collect and maximise income in line with our policies and procedures. Proactively engage with our customers across multiple channels, offering support and advice to requests and queries.
The successful candidate will have current or recent experience in a customer contact area and have a good level of IT competency.
We offer an excellent package of benefits including:
- Competitive starting salary £24,286
- Full training
- Career development opportunities
- Enrolment in the Local Government Pension Scheme
- Hybrid working
- A generous annual leave entitlement starting at 26 days annual leave per year and increasing with service
- Employee benefits including free eye test and flu vaccination
- Discounted membership at local leisure centres
- Cycle to Work salary sacrifice scheme
- Confidential Employee Assistance Programme
Closing Date: Wednesday 27th November at noon.
Employment_Privacy_Notice_2024.pdf
CFRT_Advisor_IMW_-_Job_Pack.pdf