SEN and Social Care Transport Officer

Job introduction

Job title: SEN and Social Care Transport Officer

A bit about us:

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.  Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.  

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. 

We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone! 

The Role: 

• The role of a Transport Officer is provide supervisory support and assist in the operation and administration of the SEN and social care Transport service. This will include supervisory support to the Fleet and Transport Services Unit and supervision of transport staff, drivers and passenger assistants
• As a Transport Officer you will liaise or correspond with service users, schools, daycentres and contractors regarding all aspects of service delivery, as well as taking ownership of and responding to queries and complaints from schools or service users both in writing, email and by phone. Officers process and evaluate applications for SEN travel support and arrange suitable travel support
• In this role you will need to make full and extensive preparations for routes to be exposed to competitive tender periodically by assisting the Specification writing and creating routes by day centre, school or other establishments on an ongoing basis, obtain quotations for new routes or services in accordance with procurement regulations along with undertaking risk assessments in respect to all aspects of the transport service and ensure compliance
• The duties of a Transport Officer are to generate orders using SAP, examine and authorise invoices and expenditure for goods and services
• To manage staff including absences, maintain records, conduct return to work interviews and conduct investigations into accidents and staff conduct
• To undertake any other professional duties which fall within the remit of the post as identified by and agreed with the Head of Service 

Hours will be on a flexible basis between 7:30am and 5:00pm based on the exigencies of the service to ensure the office is staffed accordingly.

Our offer to you:

• 35 hour working week 
• At least 27 days holiday plus bank holidays rising to 33 after 5 years’ service (pro rata if part time) - option to purchase further days
• Part of the Local Government Pension scheme – option to join the AVC scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee assistance programme
• Cycle to Work and Travel Pass Schemes 
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave  
• Discounted Gym Memberships 
• Employee Volunteering Scheme 
• Medicash 

Next steps:

Closing Date is: Friday 29^th November 2024

If you would like to talk to a member of the team about the role, please contact Paula Herbert via Paula.Herbert@liverpool.gov.uk

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. 

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk

Although we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.  Please ensure you complete your full profile, work and education history in Tribepad.

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

Watch our recruitment video to see what life is like working at Liverpool City Council: