Trainee Coordinator Apprentice

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

We are look for a responsible and hardworking individual with an interest in supporting vulnerable residence to help them live in their homes safely who need support with Housing adaptations and repairs

What’s the role?

We require an individual who can work at a fast pace and varying nature of work to be completed within tight timescales. The successful applicants will need to be able to use their initiative to problem solve on a daily basis, whilst also being able to undertake more routine mundane tasks in order to meet the needs of the service.

The role will be based within the Housing Improvement & Assistance Team supporting the team to meet its key objectives. The team plays a crucial role in offering grants and loans to disabled or vulnerable residents and homeowners on a low income enabling them to repair or adapt their homes, keeping them safe and secure.

The apprentice’s duties will include assisting the team with a range of administrative duties and assisting grant coordinators and surveyors to process grant applications and complete works by updating systems and files, liaising with customers, responding to queries, arranging appointments and assisting with various projects to improve processes and service delivery. This role will involve a high degree of team work and collaborative working.

The potential apprentice will also get to shadow the surveyors to gain a better understanding of the role.

What’s in it for you?

In return, we’ll offer excellent development opportunities, plus a range of benefits that includes a final salary pension scheme, flexible working and the opportunity to make a real difference to our local community.

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

Someone with a keen interest in working within the private sector housing, who has the desire to work towards a nationally recognised qualification while you develop the skills necessary to assist your team.

Someone who works well in a team, and is able to engage with a wide range of internal and external stakeholders.

Someone who is able to self-motivate and understands the importance of being organised and prioritise workload.

Location

Whilst the service is primarily based in Laurence House, we operate a hybrid approach whereby you may be required to work both in the office and from home as determined by service requirements.

Special conditions

To be eligible for this apprenticeship you must:

• Be over the age of 16 (there is no upper age limit)
• Be a Lewisham borough resident (the electoral register will be used to verify this information)
• Have full residency entitlement, there must be no restrictions on your status in the UK (all successful candidates will need to produce their passport once a job offer is made)

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying.

For an informal discussion about this job, please contact joanne.orenuga1@lewisham.gov.uk

Please click here to view the Job Description

Please click here to view the Application Questions

Salary

£27,010 per annum, London Living Wage £14.80 per hour

Diversity

Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email JobsAndSkills@lewisham.gov.uk and an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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