Pensions Assistant

• Person-Specification--template---May-2025
• 202508_-_Pensions_Assistant_JD
• Conditions_of_Service_-_October_25_-_Template

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.

You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

The Payroll and HR service supports over 5000 employees across the services provided by the council. This covers the whole lifecycle from joining to leaving, payroll provision ensuring staff are paid accurately and on time and provision of pension support to all employees.

As a Pensions Assistant at Knowsley Council, you’ll provide administrative support for the Local Government Pension Scheme (LGPS) and other relevant pension arrangements. You’ll be the first point of contact for pension-related queries, ensuring accurate and timely processing of pension data and contributions.

Your key responsibilities will be to:

• Maintain and update pension records in line with statutory and scheme requirements
• Process new starters, leavers, retirements, and changes affecting pension contributions
• Liaise with the Merseyside Pension Fund and other external bodies
• Respond to employee and stakeholder pension queries professionally and efficiently
• Assist with monthly and year-end pension reporting and reconciliations
• Support internal audits and compliance checks

We’re looking for someone who can demonstrate:

• Experience in payroll or pensions administration (public sector experience desirable)
• Strong attention to detail and data accuracy
• Excellent communication and customer service skills
• Proficiency in Microsoft Office, especially Excel
• Ability to work independently and as part of a team
• Knowledge of LGPS or similar pension schemes is an advantage
• GCSEs (or equivalent) in Maths and English
• Relevant qualifications in payroll or pensions administration are desirable

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

See the benefits of working for Knowsley MBC https://www.knowsley.gov.uk/yes.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:

Paul Glover / email at Paul.Glover@knowsley.gov.uk / Tel: 07385 084642 / 0151 443 3073

Paul Harper / email at Paul.Harper@knowsley.gov.uk / Tel: 0151 443 2966

If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.

Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.