Job vacancy details
Subsidy/Liaison Officer
| Employer | Waveney District Council | Location | The Marina Customer Services Centre,Marina, Lowestoft, Suffolk |
|---|---|---|---|
| Working Pattern | Flexible Hours, Full Time, Permanent position | Hours | Your normal hours of work are 37 hours per week over 5 days – in line with the Authority’s flexitime Scheme. |
| Salary | £24,402 - £26,016 pa (Job Evaluation and Pay Award Pending) | Reference | 09/034 RB122 |
| Closing Date | 25/08/2009 23:30 PM | ||
You will be responsible for the effective management of the DWP subsidy, including ensuring all internal controls and maximising benefit take-up. You will also act as first point of contact for the Audit Commission on issues around the annual audit.
As well as managing the Quality Assurance Officers to ensure we meet relevant targets, external liaison will be an important part of the role. This will include undertaking customer surveys, arranging landlord forums and meeting with SLA partners and voluntary groups.
You will have a minimum of five years experience in Benefits and/or Revenues in a customer-facing environment together with a good understanding of Council Tax and HB regulations (to include DWP subsidy). Experience of managing staff is also essential, as is a proven ability to communicate and negotiate effectively with internal and external users.
You will also have 5 GCSE’s, or equivalent, including Mathematics and English Language and ideally an IRRV Technician qualification. A willingness to study for this qualification is essential.
For more information visit www.waveney.gov.uk or for an informal chat contact Leigh Butler, Principal Service Manager (Revenues and Benefits) on 01502 523282.
Interviews will take place week commencing 8th September 2009.
Equal Opportunities
Waveney District Council is an Equal Opportunity Employer, offering a range of family friendly policies and welcomes applications from all sections of the community. Waveney District Council is committed to safeguarding and promoting the welfare of children, young people, vulnerable adults and expects all staff and volunteers to share this commitment. CRB checks are required for relevant posts.
