Job vacancy details

This vacancy has expired and is for reference only

Senior Customer Support Assistant

Employer Kent County Council Location Whitstable, Dartford or Swanley
Working Pattern Full Time, Permanent position Hours 37 per week
Salary Starting salary £16,793 per annum Reference CMY/010/0035
Closing Date 18/02/2010 12:00 PM

As a busy library service, we need to ensure that front of house staff are fully supported in delivering high quality services to our customers. We are looking to recruit a Senior Customer Support Assistant at each of the following libraries; Whitstable, Dartford and Swanley. Although you would be based at these libraries you could be asked to work at any other library within the district. Alternate Saturdays and some evening work may be required.

Your role will include delivering services to the public; supporting and assisting colleagues in answering enquiries; developing local information retrieval systems to support enquiry work, and organising and running regular library based events. You will be expected to assist with stock management activity and support staff and customers in using the computers.

If you enjoy sharing your experience and expertise with colleagues, and are totally committed to improving services to our customers, then this could be the post for you.

Interviews for all posts will be held at Library HQ, Springfield, Maidstone

Equal Opportunities

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Additional Information

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