Job vacancy details

This vacancy has expired and is for reference only

Performance and Monitoring Officer

Employer London Borough of Richmond Upon Thames Reference 0373
Published Sun 14/03/2010 23:59 PM Closing Date Wed 21/04/2010 12:00 PM
Organisation London Borough of Richmond Upon Thamesweb sitelogo image Coverage
  • Richmond upon Thames, Greater London
Working Pattern Full Time, Permanent position Hours per week
Salary PO1,£29,601.00 - £31,761.00 CRB Check No
Location Regal House - London Road - Twickenham - TW1 3QB

Are you interested in ensuring that the sports and fitness service is working with its partners to ensure that the best service is being delivered to the public.

We are looking for a person experienced in monitoring the performance of contracts and service level agreements. We are also looking for a person who is experienced in developing and implementing performance management systems.

You will be working as part of a sports and fitness service that places performance at the heart of its business which is reflected is a number of accreditations such as Investors in People, Customer Service Excellence and Quest.

You will be responsible for monitoring the performance of our two major wet facilities Pools on the Park and Teddington Pools and Fitness Centre. You will also be responsible for the development and monitoring of service level agreements established between sports and fitness services and the voluntary and commercial sector. You will also be a key person in the development of systems to collect and report on both national and local performance indicators and other statistical information.

The role requires you to be an organised methodical individual with a flair for creative thinking and a desire to improve the services that are provided by the sports and fitness service and our partners.

You should be educated to degree or equivalent level and or have relevant experience in relation to the key accountabilities of the post.

Equal Opportunities

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