Job vacancy details
IT System Support Officer
Employer:London Borough of Tower Hamlets
Reference:CSD/1696
Salary:£34,605- £36,489
Hours:35 hours per week
Working pattern:Full Time, Permanent position
Location:Mulberry Place
Closing date:05/12/2008 23:59 PM
Here in Tower Hamlets Children Services we are passionate about providing the best services to children.
The busy Social Care IT team supports multiple Oracle and SQL Server databases that underpin the business of Social Care. Our core systems are Framework and Trim with in house reports developed using either Business Object or SQL. We provide classroom, team, 1:1 and eLearning training on almost every aspect of using IT in a Social Care context.
Social Care IT Systems Support Officer
As a Systems Support Officer, you will have a key role in ensuring the effective management of our systems. You’ll work within a team and be responsible for a range of activities from supporting carers via our Help Desk through to managing data quality on our databases. You’ll be, or will have the ability to rapidly become an expert in building process flows in Framework, in managing electronic file plans and in dealing with a wide variety of problems and issues. You will lead the team on supporting the use of Business Objects.
Interviews for the post will be held on 22nd December 2008
Equal Opportunities
We shall ensure fairness and equal opportunities throughout our workforce and in service delivery. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.

