Job vacancy details
Help Desk Assistant
Employer:Lewes District Council
Reference:BIT0018/RR0248
Salary:The salary for the post is as follows: SCP18- £8,999. SCP19 - £9,336. SCP20 - £9,678. SCP21 - £10,030
Hours:The hours for this post are 18.5. For many posts, the Council operates a system of flexible working hours, subject to individual management approval. However normal working hours in this post would be spread equally over 5 afternoons Monday to Friday, this will be discussed further at interview
Working pattern:Part Time, Flexible Hours, Permanent position
Location:Lewes, East Sussex
Closing date:12/12/2008 11:59 AM
Business Services Department
Information Technology Unit
Help Desk Assistant
Ref: RR0248/BIT0018
Based in Lewes
£8,999 to £10,030 a year for 18.5 hours a week – hours to be spread equally over 5 afternoons Monday to Friday
You will be first point of contact for all user queries and problems and you will record and progress all calls. Where possible you will resolve problems and, where necessary, assist the technical team with more complex problems.
You will assist in the upkeep of the section’s computerised and manual systems.
You will assist in the upkeep of the Council’s website and Intranet.
Good knowledge and experience of using PCs and Microsoft products is essential.
More details for this job are available in the application pack.
Closing Date: noon on Friday, 12 December 2008
Interviews to be held on: Thursday, 8 January 2009
Equal Opportunities
In promoting Equal Opportunities, the Council welcomes applications from all sections of the community.
