Local Government Jobs

Our Social Care Direct Contact Centre acts as a first point of call for customers. As a Customer Access Assistant you will play a key role providing a wide range of administrative support to the busy Social Care Direct team as well as answering customer enquiries by email, phone, letter and fax. You will be flexible and well organised, be able to prioritise your workload and use initiative. You will have good Microsoft Word, Excel and Outlook skills and a real passion for delivering excellent customer service.

Application information

Hours of work: 37 hours per week Working pattern: Full time – 8.30am to 5.00pm (Monday to Thursday), 8.30am to 4.30pm (Friday) Fixed Term for 12 months Closing date: Sunday 5 February 2012For informal discussion, please contact Gary Woods – Customer Access Team Leader on 01323 463687.

This post is subject to an Enhanced Disclosure with the Criminal Records Bureau. For further information about what is required in this process please go to www.direct.gov.uk/crb. Please note that we may require evidence of an overseas police check if you have lived or worked abroad.

Additional information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.

From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

Equal opportunities

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.