Job vacancy details

This vacancy has expired and is for reference only

Computer Buddy

Employer Kent Connection Reference CMY/09/0031
Published Thu 12/02/2009 23:59 PM Closing Date Thu 31/12/2009 12:00 PM
Organisation Kent Connectionweb site Coverage
  • Kent, South East
Working Pattern Part Time, Permanent position Hours 0
Salary This is a volunteering role.There is no salary. Agreed out of pocket expenses are reimbursed CRB Check No
Location All Kent libraries

Computer Buddies help library customers with ICT queries. (All libraries in Kent have computers for public use.)

Queries are mostly from customers with limited computer experience and tend to relate to Microsoft Word, Outlook and Explorer software. Helping customers develop CVs; format reports; set up email accounts; and use the internet, are typical queries.

All Computer Buddies require a good understanding of these three types of software. Patience; good communication and interpersonal skills; and enthusiasm are essential skills. The role focuses on helping the customer to learn more about computers, rather than taking over the problem.

Some customers seek help with digital photography and genealogy (libraries provide free access to www.ancestry.com ), but rarely for Excel and Access. Volunteers help customers of all ages. Read more about this in the Job Description below.

Computer Buddy posts are subject to screening, including an Enhanced Disclosure Application to the Criminal Records Bureau.

Please apply by using the Application pack below

Equal Opportunities

Application form available in alternate formats upon request.

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