Job vacancy details
Benefits Training and Quality Officer
Employer:Barnet Council
Reference:SS/297/08
Salary:£27,672 - £30,003 pa inc.
Hours:
Working pattern:Full Time, Permanent position
Location:Barnet
Closing date:05/12/2008 23:59 PM
Reporting to the Training and Standards Manager, you will co-ordinate the training requirements of the Benefits Service in terms of legislation, systems, staff development and professional and work based training.
You will be responsible for writing and presenting training courses and briefing notes on all aspects of Housing and Council Tax Benefits including the use of the various computer systems we use.
Training both new and experienced staff in changes to legislation and systems, you will also provide practical support to staff. Analysing cases and reports to see if claims have been assessed correctly, you will then make recommendations to the Benefit Training and Standards Manager as required.
With experience of means tested benefit work and the ability to deliver training in Housing and Council Tax Benefits, you will possess excellent communication skills and experience of Benefit related computerised systems. A working knowledge of the Anite Pericles software system would be a considerable advantage.
For an informal discussion, please contact Ann Buchanan on 020 8359 2566.
Equal Opportunities
Barnet Council is committed to safer recruitment and the protection of children and vulnerable adults. Prior to commencement of employment, we will require original evidence of your National Insurance number, and your right to work in the UK and where appropriate will undertake checks with the Criminal Records Bureau. We are committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.
