Job vacancy details
Benefit Assessment Advisor
| Employer | Bracknell Forest Council | Environment, Culture and Communities | Reference | ECC 1416 |
|---|---|---|---|
| Published | Fri 13/08/2010 09:00 AM | Closing Date | Mon 06/09/2010 12:00 PM |
| Working Pattern | Flexible Hours, Full Time, Job-Share, Permanent position | Hours | 37 per week |
| Salary | £21,400 - £26,000 pa | CRB Check | Enhanced |
| Location | Town Centre, Bracknell | ||
Do you have previous experience working in the Housing and Council Tax benefits field?
Are you able to deal with the public in a sympathetic and tactful manner?
If so you could be the ideal candidate for our Benefit Assessment Advisor role.
You’ll provide a vital front line service to members of the public, responding to and resolving their enquiries about Housing & Council Tax benefits either by telephone or email. Your role will enable Borough residents to make eligible claims and help our Assessment Officers to complete assessments in a timely and accurate manner.
With a good knowledge of the Housing & Council Tax benefit regulations and excellent customer service skills, you’ll also possess strong numeracy and literacy skills and be able to work flexibly in a busy environment.
Applications for job share arrangements will be considered. Please state on your application form if you wish to be considered for reduced hours and the hours you are available to work.
For an informal discussion about the role, please contact Edna Barnett, Senior Benefit Advisor on 01344 351333.
Interview Date: 16 September 2010
Equal Opportunities
Find out more about our Environment, Culture and Communities Department and its services
Please read the Application Pack below before you apply for this job. It contains information that you will need to refer to when applying. Not referring to this information is likely to reduce your chances of success.
We are committed to safeguarding and promoting the welfare of children and young people. All staff working with children/young people will be subject to a CRB disclosure.
Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.
No agencies, please.
Attached Documents
Other Attributes
- Keywords: assessment, benefit
- Sector: Local Government
- Occupations: Customer Services, Administration/Clerical, Revenues/Benefits, Community, Housing, Support Staff
- Location: Berkshire
